BISP Camp Sites Closed – Payments Will Now Be Taken from Shops Again

In September 2025, the Benazir Income Support Programme (BISP) made a big change. The special camp sites where people used to go to collect their payments will now be closed. Instead, from now on, beneficiaries will get their Rs. 13,500 installment from local shops, retailers, and HBL Konnect agents. This change is set to make the payment process easier and more convenient for millions of people across Pakistan. Check also 8171 Payment Not Received in Digital Wallet: How to Fix the Issue in 2025

Why Were BISP Camp Sites Closed?

The camp sites were introduced in 2023 to help make the payment process more organized. However, over time, several problems arose:

• Long Travel Distances: Many beneficiaries, especially women, the elderly, and those with health issues, had to travel far to reach the camp sites.
• Uncomfortable Conditions: Beneficiaries often had to wait in the sun for hours without proper shelter, drinking water, or toilets.
• Overcrowding: A limited number of camp sites led to large crowds, which created long delays and frustration.
• Physical Strain: Vulnerable people, such as widows and disabled persons, faced difficulty standing for long periods.

Due to these issues, the government decided to return to the old system of distributing payments through nearby shops.

What Does This Mean for Beneficiaries?

From September 2025 onward, things will be different for BISP beneficiaries:

• No More Camp Sites: Beneficiaries will not have to visit the camp sites anymore.
• Easier Access to Payments: Payments will now be available at local shops, retailers, and HBL Konnect agents, which are usually much closer to homes.
• Comfort: Beneficiaries will no longer have to wait in uncomfortable conditions. They can get their payments in a more relaxed environment.

This change is especially helpful for women, elderly citizens, and people with disabilities, making it easier for them to collect their payments.

How to Collect Your BISP Payment

To collect your Rs. 13,500 payment from a shop, follow these simple steps:

1. Check Your Eligibility: Send your CNIC number to 8171 via SMS, or check your eligibility through the BISP 8171 web portal.
2. Visit an Authorized Shop or Retailer: Look for shops that have BISP or HBL Konnect banners displayed. Make sure the shop is an official partner of BISP.
3. Bring Your CNIC: Ensure your CNIC is valid and not expired. If there are issues with your CNIC, visit NADRA to get it updated.
4. Complete Biometric Verification: Place your thumb on the biometric machine at the shop. Once verified, your payment will be processed.
5. Collect Your Full Payment: Always ask for a printed receipt. Make sure no deductions are made from your payment.

Benefits of Shop Payments

The shift from camp sites to shops comes with several benefits:

• Convenience: Shops are located much closer to people’s homes, saving time and effort.
• Comfort: No more standing in the sun or waiting in long lines.
• Time-Saving: The process will be quicker since shops are less crowded than camp sites.
• Easier for Vulnerable Groups: Women, the elderly, and people with disabilities will find it easier to collect payments from nearby shops.
• Transparency: Biometric verification helps make sure the payments are secure and reach the right people.

Possible Challenges

Though the new system is more convenient, there are still some possible challenges:

• Overcrowding: Some shops in rural areas may become crowded, especially on peak days.
• Illegal Deductions: Dishonest agents may try to deduct money from the payments. It is important to always demand the full amount.
• Technical Issues: Sometimes, there might be problems with the biometric system or network issues.
• Awareness: Some people in remote villages may not know about this change, which could cause confusion.

To tackle these problems, BISP is planning awareness campaigns and closer monitoring of payment agents.

Complaint and Helpline Support

If you face any problems while collecting your payment, you can:

• Call the BISP helpline at 0800-26477.
• File a complaint on the BISP 8171 web portal.
• Visit the nearest BISP tehsil office.

BISP Payments 2025 – Quick Facts

• Installment Amount: Rs. 13,500 per family.
• Payment Start Date: September 2025.
• Payment Mode: Authorized shops, retailers, and HBL Konnect agents.
• Eligibility Check: Send your CNIC to 8171 or check through the BISP 8171 web portal.

Frequently Asked Questions (FAQs)

Why did BISP close the camp sites?
Camp sites caused long travel times, long waits, and poor conditions. Shops are more convenient and accessible.

How can I check my BISP payment status?
Send your CNIC to 8171 by SMS or check on the BISP 8171 web portal.

Where can I collect my BISP installment now?
From authorized shops, retailers, or HBL Konnect agents with BISP banners.

What should I do if an agent cuts money from my payment?
Report it immediately by calling the BISP helpline (0800-26477) or filing a complaint on the portal.

The closure of BISP camp sites and the return to shop-based payments will be a relief for many families. From September 2025, beneficiaries will find it easier to collect their Rs. 13,500 payment from nearby shops and retailers, saving time, money, and effort.